Fan Submission: American Eagle

Target: American Eagle
Site: ae.com
What they sell: Clothes
Date: April 15, 2009
Submitted By: Bob Butler

--- Original Message ---
From: batwings40@yahoo.com
Received: 4/14/2009 11:58:05 AM Eastern Standard Time (GMT - 4:00 )
To: custserv@ae.com
Subject: Feedback on AE Merchandise


Name: Peter Skillet
E-mail: batwings40@yahoo.com
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Order Number: n/a
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Message:

Hello,

I just want to commend your company on it's high quality clothing.
I have never been much of a ladies man unfortunately but your clothing
changed that!  I recently purchased your Eagle Signature Stripe Shirt
in green (it brings out my eyes!) and a pair of Low Rise Boot Jeans.

I absolutely love these!  They are the most comfortable jeans I have
ever worn!  And the shirt I just love everything about it; the fit,
the material, the color everything (my mom isn't that crazy about it
because it wrinkles very easily and she says I look like a schlub)!

These clothes really even helped my confidence one night!
I was out at a bar having a few drinks with friends and was approached
by two rather attractive young ladies.  Well one thing led to
another.........now they are both pregnant and I don't know what to do!!!

And one is having twins!!!!!!!!  I don't know what to do because I am
still in college and don't have a job!!!!!!!!! How should I tell my mom
about it?

AMERICAN EAGLE RESPONSE:

From: American Eagle - 142 <custserv@ae.com>
Subject: Re: Feedback on AE Merchandise <<#1563461-4730564#>>
To: batwings40@yahoo.com
Date: Wednesday, April 15, 2009, 7:09 PM

Dear AE Shopper,

Thank you for your e-mail concerning your experience with American Eagle Outfitters. We were thrilled to hear that you enjoy the selection of clothing and service available from our website. Thank you for taking the time to let us know how you feel! We hope you will continue to consider American Eagle Outfitters as a destination store for your apparel needs.

Thanks for being a part of the American Eagle brand!

Sincerely,

Your Friends @ AE.com