Thursday, April 16, 2009
Fan Submission: Long John Silver's
Target: Long John Silver's
What they sell: Fast Seafood
Date: April 13, 2009
Submitted By: Terry Stainback
Dear Long John Silver's,
Recently my boys had a sleepover for their birthdays (even though they aren't on the same day, we do a joint birthday party to save money) and we let them choose where we would get the food for the guests. Of course, my boys love pirates and we had a pirate themed party, so we had to get lots and lots of Long John Silvers. Little did we know how excited the boys would be when my husband pulled up with a van full of Long John Silver's seafood.
The party went swimmingly (lol) and the boys really enjoyed feeding popcorn shrimp to their grandma. The next morning there was still a lot of shrimp and fish that we had left out overnight, the big mistake was encouraging the boys to eat all of that seafood as a contest since it had been sitting out all night.
I don't think we got the smell of sick out of the house for nearly two weeks and grandma had to spend three days in the hospital. But that didn't stop the boys from requesting more Long John Silver's parties with grandma (she's much better now), we have another scheduled for next weekend and I'm certain it will be wonderful.
RESPONSE FROM LONG JOHN SILVERS:
Date: Mon, Apr 13, 2009 at 8:00 PM
Subject: LJS Web Email Response Case Number: 263174
Dear Terry Stainback:
At Long John Silver's Customer Support, we received your comments today. We will forward this issue to our Franchise Partner and will be working with them to address your concerns.
Someone will contact you regarding this issue.
Our desire is to ensure Long John Silver's remains your choice for fresh and affordable fish, chicken, and seafood.
Thank you for sharing your comments.
Long John Silver's Customer Support
P.S. Please retain your Case Number in the subject line. This will help us locate your information should you need us again. This email address is not set up to accept messages. Please direct any further communication through the LJS Comments Website at ljsilvers.com
Posted by Unknown at 11:00:00 AM